購買需知

關於貨幣　

於網站列明的所有價錢皆為港元。

 

關於舊傢私棄置　

如需棄置舊傢私，請提供產品呎吋(CM) 及提供相片(WHATSAPP)，向我們職員查詢，我們將會按資料報價。

 

關於退貨退款

訂購後如需要更改訂單內容（如產品呎吋或木材，以及布料顏色選項等），可以於5個工作天內通知我們，但不可作退款要求；另外基於產品性質，恕我們無法為產品提供保養及退貨服務，客人收貨時需務必檢查清楚貨品質量，如有任何問題，請即向送貨人員溝通以作即時處理或安排換貨，一經收貨，如有任何問題，我們將無法提供任何退換或維修。

 

木材之獨特性

我們確保所送產品與陳列室所展示之產品屬99%相似，但不保證100%相似，該1%之差乃基於天然木之特性，包括但不限於木紋、木材色澤、木眼、木邊緣彎曲波浪呈度等，恕不能因木材之獨特性而作出退貨、換貨或退款，如介意可嘗試要求購買陳列品。

 

家具保險

 

送品運送及安裝期間，送貨人員會盡力保障閣下之地板，牆身或一切家居裝飾不受損毀，倘本公司之送貨人員不慎損毀閣下的地板／牆身或一切家居裝飾，將按維修金額進行實報實銷之賠償，不論損毀程度大小，本公司之最高賠償金額為閣下之訂單金額1%，或HK$1,000元正，以較低者為準，如閣下需要更高之投保額，建議向保險業界投保。（如需進行相關投保，請在訂購前和我們聯絡，以便安排保險業界指定之搬運公司做送貨及安裝服務）。

 

安全聲明

任何高櫃 , 若包含抽屜或掲門結構，為確保使用安全，本公司強烈建議必須於牆面安裝防翻倒角碼（L型固定件）。此項措施旨在預防因拉開抽屜、開啟門片或施加外力時，因重心不穩導致櫃體翻倒之風險。如客戶要求不進行上牆固定安裝，須自行承擔相關之安全風險及意外後果，本公司恕不就此承擔任何法律責任。

 

私隱政策

我們不會向第三方出售客人於網站登記的個人資料，亦會盡力確保於網絡傳送資料時為安全傳送。惟我們不可能確定資料傳送是100%安全，如有任何資料竊漏恕本公司未能負責。

 

保養及維修

客戶有責任於收貨時檢查所有產品的質素，如有任何問題請即時向送貨職員反映，因產品性質所限，一經收貨，不論使用時間之長短，恕不提供任何保養/維修及更換，如產品有問題，我們可按以下列表進行維修服務。

(最後更新日期: 2018年5月27日)

 

 

Based on the specific terms you provided, I have translated them into a professional, legally-structured English version suitable for a Hong Kong-based furniture website.

I have also refined some of the phrasing (such as the Safety Statement and Limitation of Liability) to ensure they sound authoritative while remaining clear to international customers.

Terms and Conditions

Currency

All prices listed on this website are in Hong Kong Dollars (HKD).

 

Disposal of Old Furniture

If disposal services for old furniture are required, please provide the product dimensions (cm) and photos via WhatsApp. Our staff will provide a quotation based on the information provided.

 

Returns and Refunds

  • Order Amendments: Requests to change order details (such as dimensions, wood types, or fabric colors) must be made within 5 working days of placing the order. Refund requests will not be accepted.

  • Final Sale Policy: Due to the nature of our products, we do not provide warranties or return services.

  • Inspection upon Delivery: Customers must inspect the quality of the goods thoroughly upon delivery. If any issues are found, please communicate with the delivery personnel immediately for on-site handling or exchange arrangements. Once the delivery is signed for and accepted, we will be unable to provide any returns, exchanges, or maintenance services.

Uniqueness of Natural Wood

We ensure that the delivered products are 99% similar to those displayed in our showroom. We cannot guarantee 100% identity, as the 1% variance is due to the inherent characteristics of natural wood. This includes, but is not limited to, variations in wood grain, color tone, knots, and the degree of natural curvature or "live edges." Returns, exchanges, or refunds will not be accepted based on these natural characteristics. Customers who prefer a specific piece are encouraged to inquire about purchasing showroom display items.

Furniture Insurance & Liability

Our delivery team will exercise the utmost care to protect your flooring, walls, and interior decor during delivery and installation. In the event of accidental damage caused by our personnel:

  • Compensation will be provided based on the actual repair cost.

  • Maximum Liability: Regardless of the extent of the damage, the company’s maximum liability is capped at 1% of the order value or HK$1,000, whichever is lower.

  • Should you require higher insurance coverage, we recommend arranging independent insurance. (Please contact us prior to ordering if you wish to hire insurance-specified professional movers for delivery and installation).

Safety Statement (Anti-Tip Prevention)

For any tall cabinets featuring drawers or hinged doors, the Company strongly recommends the installation of anti-tip brackets (L-shaped safety wall mounts) to ensure user safety. This measure is designed to prevent the risk of the cabinet tipping over due to an unstable center of gravity when opening drawers/doors or applying external force. If a customer requests not to perform wall-mount installation, they shall personally assume all associated safety risks and consequences. The Company shall not be held legally liable for any resulting incidents.

 

Privacy Policy

We do not sell personal data registered on this website to third parties. We strive to ensure the security of data transmission over the internet; however, as 100% security cannot be guaranteed, the Company cannot be held responsible for any data breaches beyond our reasonable control.

Maintenance and Repairs

Customers are responsible for inspecting the quality of all products upon receipt. Any issues must be reported immediately to the delivery staff. Due to the nature of our products, no warranty, maintenance, or replacement services will be provided once the goods are accepted, regardless of the duration of use. For products requiring repair after acceptance, we may provide services according to our standard maintenance fee schedule.

 

(Last Updated: May 27, 2018)